An account lead, a new customer
A customer just signed. What they need first is one page: what happens next, who to talk to, what they have to do. Here, that page is shared with exactly the people on their side.
A scenario, not a customer story. No company, person or figure here is real; every step is something the product does today.
Where they are
Onboarding a new customer means a kickoff deck, a follow-up email with six attachments, and a spreadsheet of who on their side has done what.
A week later you want to know whether anyone over there has read any of it, and what they are stuck on.
What they ask for
Copy it and paste it at the agent you already use. It asks for anything it needs to know.
- An onboarding page for one customer
- Answer what they asked
What the agent builds
One page per customer, shared with their people by name, with a form for what they are stuck on.
The plan
- Your first month
- Who to talk to
Your steps
- Invite your team(done)
- Connect your data(to do)
- First review call(to do)
Questions
What happens next
Shared with exactly the people on their side
Each contact is invited by email and signs in to open it. A forwarded link opens for nobody else; they can ask you for access instead.See who has read it
The artifact's Analytics tab shows views by day and names the readers who opened it, because they signed in and are on its access list. It does not show scroll depth or time on page.Questions come back as data
What they type into the form lands as rows your agent reads back, so "what are they stuck on" is a question you ask it.Update it in place
The answers go onto the same page as a new version. The link they have does not change, and every earlier version is kept.
What it replaces
- A kickoff deck and a follow-up email with attachments
- Asking on a call whether anyone read the plan
- A spreadsheet of who on their side has done what
What it does not do
- It is not a CRM. Your pipeline stays where it is.
- It sends no reminders. A weekly account update means asking your agent each week.
- Readers on a public link are counted but never named. Naming needs the people you invited to sign in.
The same move, elsewhere
Collecting feedback from a customer, or sending them a weekly update, is the same page with a different form on it.
Your first artifact is one conversation away
Connect the agent you already use, describe what you want, and it is live at a URL a reviewer opens on a phone.
No MCP support in your agent? Install the skill instead
The other case studies
- FoundersA projection you can edit, and an update for investors that is a link rather than a deck.
- EngineeringA sprint review or a retrospective your agent assembles from the work it just did.
- ProductA feedback survey for users, and the answers read back in one place.
- PeopleA hiring board for one role, and an onboarding checklist for the person you hired.